Overview
Embark on an unforgettable adventure as you conquer the breathtaking Ulu Geruntum Waterfall in Gopeng through the thrilling experience of waterfall abseiling. After a scenic transfer and a short trek, you’ll find yourself surrounded by pristine nature, where the cascading waters create the perfect backdrop for this adrenaline-pumping activity. Guided by experienced professionals, you’ll descend the rock face with water rushing around you, combining the thrill of adventure with the beauty of untouched surroundings. Whether you’re seeking excitement, a new challenge, or simply a memorable day out, this experience promises to ignite your spirit and leave you with lasting memories.
Itinerary Description
Meet-Up & Transfer
08:00 | 11:00 | 14:00
- Meet at Gopeng Toll Exit Plaza (Exit 135). From there, transfer to Ulu River Lodge parking area.
- Board a lorry to Ulu Geruntum Waterfall (starting point).
(Journey takes approximately 30 minutes.)
Arrival at Ulu Geruntum
09:00 | 12:00 | 15:00
- Arrive at the waterfall site. Get ready for the abseiling adventure with your guides.
Safety Briefing & Abseiling Experience
09:30 | 12:30 | 15:30
Introduction to abseiling:
- Safety briefing and demonstration of techniques
- Equipment explanation and fitting
- Begin your waterfall abseiling adventure, descending under the supervision of professional guides.
Return & Refreshments
11:30 | 14:30 | 17:30
Depart back to Ulu River Lodge. Enjoy a light lunch or refreshments.
Freshen Up & Relax
12:30 | 15:30 | 18:30
- Use the shower and changing facilities provided.
- Relax or explore the beautiful surroundings before heading back.
Inclusions and Exclusions
Inclusions
- Light refreshment or lunch
- English-speaking licensed tourist guide
- Trek guide for assistance and safety
- Insurance coverage
- Pick-up and drop-off service (internal transfers)
- Entrance fees
- Bottled drinking water
- Shower and changing facilities
- Necessary safety and abseiling equipment
Exclusions
- Transportation to and from Gopeng Toll Exit Plaza (meeting point)
- Personal expenses (e.g., snacks, souvenirs, additional drinks)
- Additional insurance coverage beyond the basic plan provided
- Gratuities or tips for guides and staff
- Any other items or services not specifically mentioned in the inclusions
Timing
| Duration | Departure Point | Reporting Point | Language |
|---|
| 4 Hours | Gopeng Toll Exit Plaza (Exit 135) | Ulu Geruntum Waterfall 31600 Gopeng, Perak | Please Refer Description | Please Refer Description | English |
Note: Please confirm the Tour Location & Timings with our Customer Support team if required.
Important Information
Booking & Cancellation:
- Cancellations made 14 days or more before the activity date are eligible for a full refund.
- Cancellations made less than 14 days before the activity date, no-shows, or late arrivals are non-refundable.
Arrival Time: Please arrive on time for the safety briefing. Late arrivals may not be able to join the activity, and refunds will not be provided.
Age Limit: Minimum age is 4 years old and above. Children must be supervised by an adult.
Personal Items: For safety, jewelry and valuables are not allowed during the activity. Please leave them behind.
Participant Requirements:
- Must sign a Liability Release Form before starting.
- Fingernails and toenails must be trimmed for safety reasons.
Weather & Unforeseen Circumstances: In case of bad weather, road closures, or operational issues, the tour may be rescheduled or canceled. A rescheduling option or full refund will be provided.
Insurance Coverage: Basic insurance is included in your package for peace of mind.
Terms And Conditions
1. Booking
- Once your booking is confirmed by our third-party partner, a confirmation email will be sent to you.
Booking Confirmation Timeline:
- Instant Confirmation Activities: You will receive your confirmation email within 5 minutes of booking.
- Non-Instant Confirmation Activities: You will receive your confirmation email within 24–72 hours.
2. Prices & Payment
- All prices are subject to change without prior notice.
- Full payment is required at the time of booking.
3. Cancellation & Refunds
General Policy:
- Cancellation and refund policies may vary depending on the activity. Please refer to the specific activity’s cancellation section for details.
- If eligible, refunds will be processed within 14–30 business days.
- No refunds will be issued for no-shows.
4. Booking Amendments
- Requests to change booking details (e.g., date or time) must be made at least 7 days in advance.
- All changes are subject to availability and not guaranteed.
- Mystravels reserves the right to reschedule or cancel an activity due to weather conditions or unforeseen circumstances. In such cases, guests will be offered a new date or a full refund (excluding bank processing fees).
5. Customer Responsibilities
- Ensure you meet all activity requirements (e.g., age, health conditions, etc.).
- Follow all safety instructions provided by the operator.
- Mystravels is not liable for any injuries, damages, or losses incurred during the activity.
6. Third-Party Providers
- Some activities are operated by our trusted third-party partners.
- Mystravels is not responsible for the services, actions, or safety practices of these providers.
- Guests must follow the terms and safety guidelines set by the activity provider.
7. Travel Insurance
- We strongly recommend purchasing travel insurance to cover medical emergencies, cancellations, or other unforeseen events.
8. Liability
- Mystravels is not responsible for any delays, accidents, or losses resulting from third-party actions or force majeure events (e.g., natural disasters, government regulations, etc.).
Useful Information
Once your booking is confirmed by our third-party partner, a confirmation email will be sent to you within 24-72 hours.
1. Location & Access: The adventure takes place at Ulu Geruntum Waterfall in Gopeng, just a short 5-minute trek from the safety briefing area.
2. Session Timings: You may choose from four daily sessions:
- 8:00 AM Session – Ends around 12:30 PM
- 11:00 AM Session – Ends around 3:30 PM
- 2:00 PM Session – Ends around 6:30 PM
3. What’s Included: Licensed guides, safety equipment, insurance coverage, bottled drinking water, light refreshment or lunch, entrance fees, and internal transfers for pick-up and drop-off.
4. Guides & Support: You’ll be accompanied by an English-speaking licensed tourist guide and a trek guide to ensure both safety and enjoyment.
5. Facilities Available: Shower and changing facilities are provided so you can freshen up after the activity.
6. Health & Fitness: Participants should be in good physical condition as the activity involves trekking and abseiling.
7. Safety First: All necessary equipment is provided, and a full safety briefing will be conducted before the activity begins.
FAQ
1. What is waterfall abseiling?
Waterfall abseiling is an outdoor adventure where you descend a majestic waterfall using ropes and safety equipment, guided by professional instructors. It combines thrill, nature, and a sense of achievement.
2. Do I need prior experience to join?
No prior experience is required. Our licensed guides will provide a full safety briefing and guide you step by step to ensure a safe and enjoyable experience.
3. What is the minimum age for participants?
The minimum age is 4 years old and above. Children must be accompanied by a responsible adult.
4. What should I wear and bring for the activity?
Wear comfortable sports attire and shoes with good grip. Avoid wearing jewelry or bringing valuable items. A change of clothes is recommended as you may get wet.
5. Is the activity safe?
Yes. Safety is our top priority. We provide professional guides, necessary safety equipment, and insurance coverage. Participants must be physically fit and sign a liability release form before the activity.
6. Are meals or refreshments provided?
Yes, light refreshments or lunch are included in the package, along with bottled drinking water.
7. What happens if it rains or the weather is bad?
In case of bad weather or unforeseen circumstances, the tour may be rescheduled or canceled. You will be offered a rescheduling option or a full refund.