1. What does this activity include?
This experience includes multiple adventure and extreme activities at the park. Guests will select the preferred activity package when booking, subject to availability and participation requirements.
2. Can I choose or change activities after booking?
No. Activities included in the selected package are fixed and cannot be changed, swapped, or replaced after booking.
3. Are there age requirements for the activities?
Yes. Some activities have minimum age requirements for safety reasons.
For example, certain rides require guests to be at least 12 years old to participate as a rider. Younger guests may only participate as passengers where permitted.
4. Are there height or weight restrictions?
Yes. Participation is subject to height and weight limits depending on the activity.
- ATV: Maximum combined guest weight per ATV is 150 kg.
- Skybike: Minimum height is 140 cm and maximum weight is 90 kg.
5. Are children allowed to join the activities?
Children are allowed to participate in selected activities only, subject to age, height, and weight requirements. All children must be accompanied and supervised by a parent or guardian.
6. What happens if I do not meet the requirements on the day of the activity?
For safety reasons, guests who do not meet the required criteria may not be allowed to participate. In such cases, the activity may be skipped, and no replacement or refund will be provided.
7. Can I request a Single ATV ride?
Single ATV rides may be available upon request and are subject to an additional charge. This charge is not eligible for discounts and is payable separately if applicable.
8. Is this activity refundable or cancellable?
No. All bookings are strictly non-refundable and non-cancellable once confirmed, including no-shows.
9. What happens if the weather is not good?
Activities may proceed, be delayed, or be adjusted depending on conditions. As weather is beyond control, bookings remain non-refundable.
10. Is the activity safe?
Yes. Activities are conducted with safety measures in place, and guests must follow all instructions and briefings provided before participation.