• Meet Up – Arrive at Tanjung Rhu Jetty (20 minutes before departure)
• Briefing – Safety and instructions at the Floating Platform
• Explore Mini Caves – Paddle through hidden rock formations
• Mangrove Forest – Experience the beauty of Langkawi’s mangroves
• Limestone Formations – Paddle past stunning limestone cliffs
• Tanjung Rhu Beach – Relax and enjoy the scenic beach area
• Return to Jetty – End of the tour, drop back at Tanjung Rhu Jetty

Inclusions:

• English / Malay-speaking guide
• Catamaran Bike equipment
• Safety equipment
• Boat transfer to the starting point

Exclusions:

• Hotel pick-up and drop-off
• Transport
• Meals and beverages
• Other personal expenses

• Arrive 20 minutes before departure for briefing and preparation.
• Latecomers or no-shows will not be refunded.
• Minimum age 10 years.
• Maximum weight 110 kg per participant.
• Wear comfortable, water-friendly clothing (swimwear, shorts, t-shirt). Water shoes or strapped sandals recommended.
• Life jackets provided and must be worn at all times.
• Activity depends on weather conditions. If canceled due to bad weather, rescheduling or a full refund will be offered.
• Bring a waterproof bag for valuables.
• Restrooms and changing rooms are available near the jetty.

1. Booking

• Once your booking is confirmed by our third-party partner, a confirmation email will be sent to you.

Booking Confirmation Timeline:

• Instant Confirmation Activities: You will receive your confirmation email within 5 minutes of booking.
• Non-Instant Confirmation Activities: You will receive your confirmation email within 24–72 hours.

2. Prices & Payment

• All prices are subject to change without prior notice.
•  Full payment is required at the time of booking.

3. Cancellation & Refunds

General Policy:

• Cancellation and refund policies may vary depending on the activity. Please refer to the specific activity’s cancellation section for details.
• If eligible, refunds will be processed within 14–30 business days.
• No refunds will be issued for no-shows.

4. Booking Amendments

• Requests to change booking details (e.g., date or time) must be made at least 7 days in advance.
• All changes are subject to availability and not guaranteed.
• Mystravels reserves the right to reschedule or cancel an activity due to weather conditions or unforeseen circumstances. In such cases, guests will be offered a new date or a full refund (excluding bank processing fees).

5. Customer Responsibilities

• Ensure you meet all activity requirements (e.g., age, health conditions, etc.).
• Follow all safety instructions provided by the operator.
• Mystravels is not liable for any injuries, damages, or losses incurred during the activity.

6. Third-Party Providers

• Some activities are operated by our trusted third-party partners.
• Mystravels is not responsible for the services, actions, or safety practices of these providers.
• Guests must follow the terms and safety guidelines set by the activity provider.

7. Travel Insurance

• We strongly recommend purchasing travel insurance to cover medical emergencies, cancellations, or other unforeseen events.

8. Liability

• Mystravels is not responsible for any delays, accidents, or losses resulting from third-party actions or force majeure events (e.g., natural disasters, government regulations, etc.).

Once your booking is confirmed by our third-party partner, a confirmation email will be sent to you within 24-72 hours.

1. Location

Jalan Tanjung Rhu, Tanjung Rhu Beach, 07000 Langkawi, Kedah

2. Arrival Time:
Arrive 20 minutes before departure for briefing and preparation.
Latecomers or no-shows will not be refunded.

3. Age & Weight Limit:
Minimum age: 10 years
Maximum weight: 110 kg per participant

4. What to Wear:
Wear comfortable, water-friendly clothing (swimwear, shorts, t-shirt).
Water shoes or strapped sandals are recommended.

5. Safety & Restrictions:
Life jackets are provided and must be worn at all times.
Not recommended for pregnant women or infants.

6. Weather Conditions:
Activity depends on weather conditions. If canceled due to bad weather, rescheduling or a full refund will be offered.

7. What to Bring:
Bring a waterproof bag for valuables.

8. Facilities:
Restrooms and changing rooms are available near the jetty.

9. Accessibility:
Not suitable for strollers or wheelchairs.

10. Participant Policy:
Extra participants not included in the booking cannot join as boat arrangements are made in advance.

11. Health Advisory:
Not recommended for pregnant women or infants.

12. Accessibility:
Not suitable for strollers or wheelchairs.

1.Where is the meeting point for the activity?
Tanjung Rhu Jetty, Ayer Hangat, Langkawi

2.Who Can Join?
Children aged 10 and above

3.What to Wear?
Comfortable, water-friendly clothing like swimwear, shorts, and a t-shirt. Wear water shoes or sandals with straps. Bring a hat, sunglasses, and sunscreen.

4.Are towels provided?
Not provided—please bring your own

5.Are guide provided?
Yes, an English-speaking guide will be with you throughout the trip