General Terms & Conditions
1. Driving License & Identification
Please present your valid driving license and identification (IC/Passport) upon vehicle collection.
2. Minimum Driver Age
- The minimum driver age is 17 years old. Drivers must hold a valid driving license.
- No driving license = strictly no driving permitted.
3. Vehicle Collection & Return
Vehicle collection and return will be at Langkawi Airport or Langkawi Jetty, based on your selected arrangement during booking.
4. Fuel Policy
- Fuel is not included. The vehicle must be returned with the same fuel level as received.
- Additional charges will apply if the fuel level is lower upon return.
5. Vehicle Model Availability
Vehicle model is subject to availability. A similar model within the same category may be provided.
6. Traffic Fines & Charges
Customers are responsible for any traffic summons, penalties, toll charges, parking fees, or compounds incurred during the rental period.
7. Late Return
Late return of vehicle may result in additional charges.
8. Child Seats
Child seats are not provided.
9. Renter Responsibility
The renter is fully responsible for the vehicle throughout the rental period and must comply with all Malaysian traffic laws.
Security Deposit & Damage Policy
1. Security Deposit Requirement
A refundable security deposit may be required upon vehicle collection (subject to operator’s terms).
2. Deposit Refund
The deposit will be refunded after the vehicle is returned in satisfactory condition, subject to inspection.
3. Damage & Deductions
Any damages, accidents, loss of vehicle accessories, interior damage, or excessive dirtiness may result in deduction from the security deposit.
4. Accident Procedure
In the event of an accident, the renter must immediately inform the operator and lodge a police report within 24 hours.
5. Liability
The renter is liable for any damage caused due to negligence, reckless driving, or violation of traffic laws.